--- title: Why am I getting 0 results in User Management when my Filter is correct? description: Facing 0 results in Centercode User Management with a correct filter? Understand different Team Types for effective filtering. --- [Skip to content](https://learn2.centercode.com/en/why-am-i-getting-0-results-in-user-management-when-my-filter-is-correct#main-content) English Show submenu for translations [Report an Issue](https://learn2.centercode.com/en/kb-tickets/new?hsLang=en) [Customer portal](https://help.centercode.com/admin-portal?hsLang=en) ![New\_Centercode\_Logo.png\]](https://learn2.centercode.com/hs-fs/hubfs/New_Centercode_Logo.png?height=35&name=New_Centercode_Logo.png) - [Centercode Blog](https://www.centercode.com/blog) Open main navigation Close main navigation - [Centercode Blog](https://www.centercode.com/blog) - English Show submenu for translations - [Report an Issue](https://learn2.centercode.com/en/kb-tickets/new) - [Customer portal](https://help.centercode.com/admin-portal) - Starter & Delta Edition Help Starter & Delta Edition Help How can we help? - There are no suggestions because the search field is empty. 1. [Legacy Help Center](https://learn2.centercode.com/en?hsLang=en) 2. [Troubleshooting & Miscellaneous](https://learn2.centercode.com/en/troubleshooting-miscellaneous?hsLang=en) # Why am I getting 0 results in User Management when my Filter is correct? ## If you find that your User Management Filter is correct, but you receive 0 results, then adjust and check your User Role dropdown filter or adjust your filter. This article applies to **Pro**,  **Team,** and **Legacy** editions. If you find that your User Management Filter is correct but you receive 0 results, then adjust and check your User Role dropdown filter or adjust your filter. This commonly occurs when your Filter mismatches the User Role dropdown that's selected.  Please adjust your User Role dropdown to match your filter, or set All Users. ![](https://t.gyazo.com/teams/centercode/d1a05619da1aea74db8dff1442b64285.png) For example, if your Filter is set for your Tester Team, but your User Role dropdown is set to Applicants, you will receive 0 results because Participants cannot be Applicants.  ### Understanding User Roles Each User Role has different available Roles based on their expected levels of administration. Review our [Project Role Reference Guide](https://help.centercode.com/project-role-reference?hsLang=en) for detailed descriptions of each Role. **All** **Users** - Refers to no restrictions on User Role. Any custom filter will work with this filter.  **Project** **Managers** - Refers to those who delegate the project. They're generally responsible for creating resources, managing users, and project administration. This User Role has the highest levels of access within the project. **Internal Members** - Refers to those who moderate testers and feedback within the project. This is User Role has mid-level access. **Participants** - Refers to active testers of the project. This User Role has low-levels of access, where they generally can view resources, complete surveys, and submit feedback. **Applicants** - Refers to those who wish to participate in the project, but do not have access to do so. 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