--- title: What happens to User data when one User is merged into another? description: When merging Centercode user accounts, data can merge, blend, or be removed based on specific data types. --- [Skip to content](https://learn2.centercode.com/en/what-happens-to-user-data-when-one-user-is-merged-into-another#main-content) English Show submenu for translations [Report an Issue](https://learn2.centercode.com/en/kb-tickets/new?hsLang=en) [Customer portal](https://help.centercode.com/admin-portal?hsLang=en) ![New\_Centercode\_Logo.png\]](https://learn2.centercode.com/hs-fs/hubfs/New_Centercode_Logo.png?height=35&name=New_Centercode_Logo.png) - [Centercode Blog](https://www.centercode.com/blog) Open main navigation Close main navigation - [Centercode Blog](https://www.centercode.com/blog) - English Show submenu for translations - [Report an Issue](https://learn2.centercode.com/en/kb-tickets/new) - [Customer portal](https://help.centercode.com/admin-portal) - Starter & Delta Edition Help Starter & Delta Edition Help How can we help? - There are no suggestions because the search field is empty. 1. [Legacy Help Center](https://learn2.centercode.com/en?hsLang=en) 2. [Troubleshooting & Miscellaneous](https://learn2.centercode.com/en/troubleshooting-miscellaneous?hsLang=en) # What happens to User data when one User is merged into another? ## Sometimes users create multiple accounts by mistake. When performing a User Merge, the data from one User is merged with the data from another User. This process handles the data in one of three distinct ways depending on the type of data involved. This article applies to **All** editions. For the purposes of this article, we will assume that the User account being Merged into another User account is the "**From User**" and the resulting User account from the Merge process is the "**To User**". When performing a User Merge, the data from one User is merged with the data from another User. This process handles the data in one of three distinct ways depending on the type of data involved, as detailed below. ### Merge This is the most common way of handling data in the merge process. This takes the data from the **From User** and replaces it directly with the data from the **To User**. The vast majority of data merged between the two User accounts is handled this way, and some examples of this are: - User Comments - Sent Email - Distributed Values - Feedback Submitter ### Blend When merging, the data that can only be contained once per User is generally blended, meaning that the data from the **To User** is used unless it does not exist for that User, in which case the data for the **From User** is used instead. These are generally special cases, and some of the more common ones are: - Surveys - User Profiles - Notice Completion ### Remove When merging, the data that can not properly be converted gets removed, both from the **From User** and the **To User**. This is the least common way of handling data in the merge process and applies to things that generally can not be maintained in the process. 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