---
title: Start here for customer training!
description: Kickstart your Centercode journey with comprehensive customer training! Master the platform, processes, and best practices. Access for all.
---

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[Report an Issue](https://learn2.centercode.com/en/kb-tickets/new?hsLang=en) [Customer portal](https://help.centercode.com/admin-portal?hsLang=en)

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- [Report an Issue](https://learn2.centercode.com/en/kb-tickets/new)
- [Customer portal](https://help.centercode.com/admin-portal)
- Starter & Delta Edition Help

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1. [Legacy Help Center](https://learn2.centercode.com/en?hsLang=en)
2. [Customer Training & Centercode Basics](https://learn2.centercode.com/en/customer-training-centercode-basics?hsLang=en)
3. [Customer Video Training](https://learn2.centercode.com/en/customer-training-centercode-basics?hsLang=en#customer-video-training)

# Start here for customer training!

## Learn Centercode's platform, processes, and best practices

This article applies to **All** editions.

Centercode offers an easily-accessible-via-YouTube series of in-depth training videos for the Centercode platform and the processes we use to run industry leading Delta tests. This video series breaks down your training into easily digestible videos and courses that you can complete at your own pace, allowing you to use Centercode to the fullest. These videos focus on Centercode's most feature-rich Team edition, but contain useful information on processes and best practices that will be useful for all levels of the Centercode platform.

**To get started, [simply follow this link and begin your Centercode training journey!](https://www.youtube.com/playlist?list=PLcjwp3Qf-FzA_e6jTS5uHuHn2Pm_Qpunf)**

<iframe width="560" height="315" src="https://www.youtube.com/embed/videoseries?si=7mOIzo01PLGZ3P_y&amp;list=PLcjwp3Qf-FzA_e6jTS5uHuHn2Pm_Qpunf" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

### Staying Updated & Reporting Issues

#### **Subscribe for Updates**

Sign up at [WhatsNew.Centercode.com](https://whatsnew.centercode.com) to receive notifications about bug fixes, new releases, and feature improvements.

![](https://t.gyazo.com/teams/centercode/903796320d37b4cac63157ccab933b44.png)

#### **Reporting Issues**

For site performance issues or outages, submit a report using our [Issue Form](https://help.centercode.com/en/kb-tickets/new?hsLang=en)

![](https://t.gyazo.com/teams/centercode/10f7ecf774be15d1126ac7dce09a55c3.png)

#### **Contacting Centercode Support**

Admins can reach Centercode Support through:

- **In-site Chat Support**
- **Email:** help@centercode.com

### Notes

- In-site chat support requires the **Access Centercode Support** Community role

- [Customer Training & Centercode Basics](https://learn2.centercode.com/en/customer-training-centercode-basics?hsLang=en#main-content)

    - [Customer Video Training](https://learn2.centercode.com/en/customer-training-centercode-basics?hsLang=en#customer-video-training)
    - [Centercode FAQs](https://learn2.centercode.com/en/customer-training-centercode-basics?hsLang=en#centercode-faqs)
    - [Centercode Basics](https://learn2.centercode.com/en/customer-training-centercode-basics?hsLang=en#centercode-basics)
- [Community Administration](https://learn2.centercode.com/en/community-administration?hsLang=en#main-content)

    - [Initial Configuration](https://learn2.centercode.com/en/community-administration?hsLang=en#initial-configuration)
    - [Community Administration](https://learn2.centercode.com/en/community-administration?hsLang=en#community-administration)
- [Project Setup & Administration](https://learn2.centercode.com/en/project-setup-administration?hsLang=en#main-content)

    - [Project Creation](https://learn2.centercode.com/en/project-setup-administration?hsLang=en#project-creation)
    - [Recruiting](https://learn2.centercode.com/en/project-setup-administration?hsLang=en#recruiting)
    - [Project Administration](https://learn2.centercode.com/en/project-setup-administration?hsLang=en#project-administration)
    - [Macros and Automation](https://learn2.centercode.com/en/project-setup-administration?hsLang=en#macros-and-automation)
- [User Management](https://learn2.centercode.com/en/user-management?hsLang=en#main-content)

    - [Surveys](https://learn2.centercode.com/en/user-management?hsLang=en#surveys)
    - [Content & Resources](https://learn2.centercode.com/en/user-management?hsLang=en#content-resources)
    - [Tester & User Management](https://learn2.centercode.com/en/user-management?hsLang=en#tester-user-management)
- [Feedback Management](https://learn2.centercode.com/en/feedback-management?hsLang=en#main-content)

    - [Feedback Collection](https://learn2.centercode.com/en/feedback-management?hsLang=en#feedback-collection)
    - [Feedback Triage & Moderation](https://learn2.centercode.com/en/feedback-management?hsLang=en#feedback-triage-moderation)
- [Reporting](https://learn2.centercode.com/en/reporting?hsLang=en#main-content)

    - [Delta Dashboards](https://learn2.centercode.com/en/reporting?hsLang=en#delta-dashboards)
    - [Custom Reports](https://learn2.centercode.com/en/reporting?hsLang=en#custom-reports)
- [Enhanced Integrations & APIs](https://learn2.centercode.com/en/enhanced-integrations-apis?hsLang=en#main-content)

    - [Integration Center Endpoints](https://learn2.centercode.com/en/enhanced-integrations-apis?hsLang=en#integration-center-endpoints)
    - [Single Sign-On Integrations](https://learn2.centercode.com/en/enhanced-integrations-apis?hsLang=en#single-sign-on-integrations)
    - [Centercode Guides to Simple API Integrations](https://learn2.centercode.com/en/enhanced-integrations-apis?hsLang=en#centercode-guides-to-simple-api-integrations)
    - [Centercode Guides to Endpoint Specific Systems](https://learn2.centercode.com/en/enhanced-integrations-apis?hsLang=en#centercode-guides-to-endpoint-specific-systems)
    - [Enhanced Integrations Troubleshooting](https://learn2.centercode.com/en/enhanced-integrations-apis?hsLang=en#enhanced-integrations-troubleshooting)
- [Troubleshooting & Miscellaneous](https://learn2.centercode.com/en/troubleshooting-miscellaneous?hsLang=en)
- [Announcements and Releases](https://learn2.centercode.com/en/announcements-and-releases?hsLang=en#main-content)

    - [C17 - The Delta Release](https://learn2.centercode.com/en/announcements-and-releases?hsLang=en#c17-the-delta-release)
    - [Centercode's GoEarly Program](https://learn2.centercode.com/en/announcements-and-releases?hsLang=en#centercodes-goearly-program)
    - [Update Archive](https://learn2.centercode.com/en/announcements-and-releases?hsLang=en#update-archive)

- [Centercode Blog](https://www.centercode.com/blog)

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