--- title: "How does \"Not Interested?\" (opt-out) work? How can users undo this?" description: "Users who click \"Not Interested\" in Centercode can undo their choice. This action mutes email invitations for that opportunity. Learn more." --- [Skip to content](https://learn2.centercode.com/en/how-does-not-interested-work#main-content) English Show submenu for translations [Report an Issue](https://learn2.centercode.com/en/kb-tickets/new?hsLang=en) [Customer portal](https://help.centercode.com/admin-portal?hsLang=en) ![New\_Centercode\_Logo.png\]](https://learn2.centercode.com/hs-fs/hubfs/New_Centercode_Logo.png?height=35&name=New_Centercode_Logo.png) - [Centercode Blog](https://www.centercode.com/blog) Open main navigation Close main navigation - [Centercode Blog](https://www.centercode.com/blog) - English Show submenu for translations - [Report an Issue](https://learn2.centercode.com/en/kb-tickets/new) - [Customer portal](https://help.centercode.com/admin-portal) - Starter & Delta Edition Help Starter & Delta Edition Help How can we help? - There are no suggestions because the search field is empty. 1. [Legacy Help Center](https://learn2.centercode.com/en?hsLang=en) 2. [Troubleshooting & Miscellaneous](https://learn2.centercode.com/en/troubleshooting-miscellaneous?hsLang=en) # How does "Not Interested?" (opt-out) work? How can users undo this? ## "Not Interested" refers to all users who clicked the “Not Interested?” link in the footer of a Recruiting email or on the Recruitment's landing page. This article applies to **All** editions. "Not Interested" refers to all users who clicked the “Not Interested?” link in the footer of an Onboarding email or on the Recruitment's landing page.  ![](https://learn2.centercode.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio67287536007be9aefd5c72363a6acdefe134d9a954ecd3ab78666d37e9fc81d4.png) Members who click on Not Interested are **muted** from **email invitations** sent from your Project’s Recruiting. In other words, when a user indicates they're Not Interested, it prevents you from sending them invitations to that Recruitment, so you won't be able to send a new one from the Recruiting tool. - **If the link is clicked in error**, candidates are offered an undo option to “Not Interested” at the page that opens up in the user's browser.  **Click "I've changed my mind."** to undo the selection - **If the window is closed,** the user can simply click on the original "Not Interested" link to undo their action, as shown below. Also, click **"I've changed my mind."** to undo the selection. - **If the user has deleted the invitation email,** you must retrieve it in the [Email Log tool (Project Tools \> Emails \> Create Email Log Filter).](https://help.centercode.com/how-do-i-access-email-logs?hsLang=en) Once you've found it, you can forward the email to your user or copy the invitation URL to send from your own email inbox. ### Can I see who has clicked "Not Interested?" No. We wouldn't want anyone other than the candidates themselves to re-interest. ### Users report that they didn't click "Not Interested" but are still being treated as such. Why is this? This sometimes occurs for the following reasons: 1. Company email addresses may have a layer of security over their employees' email inboxes. This may result in "Not Interested" being inadvertently selected for the user. **Users you've invited should access their original invitation email, click the Recruitment link, and then click "I've changed my mind." to reach the original invitation page.** 2. [You're sending Onboarding emails out using an email address that hasn't whitelisted Centercode. This triggers your users' email security to scan your Recruitment's emails and take action on them. Previewing email links may trigger Not Interested.  You'll want to review this article and enlist the help of your company's IT to configure SPF.](https://help.centercode.com/general-technical-information-spf?hsLang=en) 3. 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