--- title: How can I configure email notifications upon feedback submission and status changes? description: "Effortless Workflow Email Setup in Centercode: Streamline Status Change Notifications." --- [Skip to content](https://learn2.centercode.com/en/how-do-i-add-an-email-notification-to-feedback-workflow#main-content) English Show submenu for translations [Report an Issue](https://learn2.centercode.com/en/kb-tickets/new?hsLang=en) [Customer portal](https://help.centercode.com/admin-portal?hsLang=en) ![New\_Centercode\_Logo.png\]](https://learn2.centercode.com/hs-fs/hubfs/New_Centercode_Logo.png?height=35&name=New_Centercode_Logo.png) - [Centercode Blog](https://www.centercode.com/blog) Open main navigation Close main navigation - [Centercode Blog](https://www.centercode.com/blog) - English Show submenu for translations - [Report an Issue](https://learn2.centercode.com/en/kb-tickets/new) - [Customer portal](https://help.centercode.com/admin-portal) - Starter & Delta Edition Help Starter & Delta Edition Help How can we help? - There are no suggestions because the search field is empty. 1. [Legacy Help Center](https://learn2.centercode.com/en?hsLang=en) 2. [Feedback Management](https://learn2.centercode.com/en/feedback-management?hsLang=en) # How can I configure email notifications upon feedback submission and status changes? ## Automate email notifications in Workflow depending on Feedback statuses and submitters This article applies to **Pro**, **Team**, and **Legacy** editions.  Configuring your Feedback Type's Workflow tool requires you to be familiar with Workflow and how it works in relation to feedback submissions and status changes. If you aren't sure how Workflow works, [please review this article](https://help.centercode.com/what-is-workflow-and-how-it-used?hsLang=en), then proceed with this article.  Workflow Emails are intended to be used to send status change information from the system to Users, such as **notifying Users of newly submitted Feedback.** ![](https://t.gyazo.com/teams/centercode/55cca39eda064bee533ee1cb133f3bc7.png) ### From the Project Homepage: 1. Click on **Management \> Project configuration \> Feedback types** in the upper navigation bar. 2. Click the "Modify" pencil icon of the desired Feedback Type. 3. Click the **Workflow** button in the main body area. 4. Locate the submitting Team you'd like to trigger email notifications (Typically Testers and the New status) 5. Click the pencil icon to the right of the desired status change. 6. Check the **Notify submitter** or **Notify new owner** checkbox as desired. 7. Click the **Email template** link to the right of the desired checkbox. 8. Select an existing email template from the drop-down or click the **Add an email template** link. 9. Fill out the email template as desired and click the **Submit** button at the bottom of the page. 10. Repeat steps 5-9 until all desired Email Notifications have been configured for your Teams 11. The final step is to click Submit at the **bottom** of the main Workflow page, back in step 4. ### Notes - To configure your Workflow to send Feedback information to another system (such as Jira, Bugzilla, etc.), you'll leverage Feedback's External Destinations. A *very* detailed write-up on External Destinations can be found [here](https://help.centercode.com/feedback-external-destination-integrations?hsLang=en). 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