---
title: Simple Guide to Record Lookups
description: Unlock Record Lookups with Centercode. Enrich CRM records, verify user authorization, and access secure data easily with this guide.
---

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# Simple Guide to Record Lookups

This article applies to **Team** and **Legacy** editions. 

Record Lookups are similar to [Data Packages](https://help.centercode.com/en/centercode-guide-to-simple-data-packages?hsLang=en) in that they make targeted Centercode data available to external systems securely. More specifically, Record Lookups allow authorized third-party systems to query Centercode for a specific record (User, Feedback ticket, or Project) and return the data included in the Lookup. Once configured, you can test the results directly within the Reporting interface.

*Note that while Centercode’s integration features are intended to be approachable by a Customer Validation Professional, you might need to enlist help from an internal technical resource and refer to our* [*vocabulary and troubleshooting documentation*](https://help.centercode.com/en/understanding-integration-terms-and-troubleshooting-status-codes?hsLang=en)*.*

#### Common use cases for Record Lookups

- Appending your existing Centercode User or Feedback data into your CRM to enrich your records
- Implement an “access check” within your beta product to verify that a user is authorized

#### Prerequisite criteria

- Enhanced Integrations enabled
- Community-level API Key ([click here](https://help.centercode.com/en/creating-your-community-level-api-key?hsLang=en))
- Community or Project Manager access

![](https://learn2.centercode.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio703917849f97112577e66cb132d4012cJeNoT5qGAu-dM1tmCXZgDqEeFy9vWmlze3kgSZOiZNRHMsZnAkF0YKcc3LYeyoxTl1da8EYpv-bIzFnWTruoH.png)

#### Creating your Record Lookup within Centercode

Record lookups are located within Reporting and are available in the Style section after your data is selected. You’re essentially providing a report for a third-party system to query.

![](https://t.gyazo.com/teams/centercode/7fd4129cff3ae6ecf55395c37aa14e61.jpg)

#### From Community or Project Reporting:

1. Click Create a Report Element
2. Select **Datasource** from Feedback, User, or Project Elements
3. Select your **Data**, adding any relevant fields via the **Add** **to** **view** button
4. Select the **Record** l**ookup** style
5. *(optional)* Set a custom **Key** to identify this report
6. *(optional)* Add **Notes**, and/or **Usage** **Instructions**
7. Select a **Return** f**ormat** (JSON or CSV)
8. Select the appropriate Community **API** k**ey**
9. Copy / Save the **API Endpoint URL** to be used by your external system
10. Save this report element to an existing or new report to make the Record Lookup available via integrations

You’ve just created your Record Lookup!

#### Notes

- Record Lookups are incompatible with Filters. Adding a Filter removes the Record Lookup style option
- The Notes and Usage Instructions fields allow you to provide guidance to those who need to use the [Data Packages](https://help.centercode.com/en/centercode-guide-to-simple-data-packages?hsLang=en) created.
- API reports like [Data Packages](https://help.centercode.com/en/centercode-guide-to-simple-data-packages?hsLang=en) and Record Lookups are only available for use after they’ve been saved. They’ll appear in a special “API Reports” section in your Reports interface.
- Record Lookups pull the most recent data any time the endpoint is accessed.

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